by Dr. John J. Liptak and Ester A. Leutenberg
Interpersonal communication is the process of sending and receiving messages with another person. This process sounds and appears to be easy. However, in reality, communication involves a very complex set of skills, as complex as those necessary for driving a car or reading a map. Part of the reason for this complexity is that messages can be communicated and received in a variety of ways, e.g. listening, speaking, signing, touch, eye contact. People need adequate communication skills in order to survive and thrive in our challenging society.
Full Description:
Self-Assessments, Exercises and Educational Handouts
Interpersonal communication is the process of sending and receiving messages with another person. This process sounds and appears to be easy. However, in reality, communication involves a very complex set of skills, as complex as those necessary for driving a car or reading a map. Part of the reason for this complexity is that messages can be communicated and received in a variety of ways, e.g. listening, speaking, signing, touch, eye contact. People need adequate communication skills in order to survive and thrive in our challenging society. Effective communication skills are critical in many walks of life including:
Developing and maintaining friendships
Participating in the community
Being effective in educational settings
Parenting successfully
Finding a job
Succeeding in the workplace
Maintaining intimate relationships
Each section of the book uses self-assessments, activities, journaling and educational handouts to explore:
Active listening helps individuals determine how effectively hey listen when communicating.
Nonverbal communication helps individuals examine how their body language is affecting their interpersonal communications
Communication skills helps individuals measure how effective they are at using communication shills to initiate, build, and maintain interpersonal relationships.
Social Radar helps individuals explore how attuned they are to verbal and nonverbal cues.
Negotiation skills helps individuals explore how well they negotiate to get what they want without manipulating or alienating other people.
Sections begin with a self-assessment that is easy to administer, score, and interpret. Follow-up activities, journaling, and educational handouts—all reproducible—help individuals discover their habitual, ineffective methods of communicating with others and explore new ways for enhancing interpersonal communications.
The Communication Skills Workbook
SAMPLE PAGES
122 pages 8 1/2"x11"
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